Privacy Policy
Last updated: September 15, 2025
At Vinix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
Personal Information
- Name and contact information (phone number, email address)
- Delivery address and billing information
- Order history and preferences
- Communication records with our customer service
Automatically Collected Information
- Website usage data and analytics
- Device information and IP address
- Cookies and similar tracking technologies
- Browser type and operating system
2. How We Use Your Information
- Process and fulfill your orders
- Communicate about your orders and provide customer support
- Improve our website and services
- Send promotional offers and product information (with your consent)
- Comply with legal obligations and prevent fraud
- Analyze website usage and user behavior
3. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: Trusted partners who help us deliver products and services (shipping companies, payment processors)
- Legal Requirements: When required by law, court order, or government regulations
- Business Protection: To protect our rights, property, or safety, and that of our customers
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate security measures to protect your personal information:
- Secure data transmission and storage
- Regular security assessments and updates
- Limited access to personal information
- Staff training on data protection practices
5. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to show relevant advertisements (with consent)
You can control cookie settings through your browser preferences.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Receive your data in a structured format
- Objection: Object to certain uses of your data
- Withdrawal: Withdraw consent for marketing communications
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for accounting and legal purposes.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised date.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your rights, please contact us:
- • Through our Facebook page
- • Our customer service team will respond within 48 hours
